Lithuania
“Kesko Senukai Lithuania”, and for many Lithuanians – simply “Senukai”, is the largest repair and household supplies network in Lithuania. During 30 years of our operation, we have grown not only on the international stage, but also on the domestic level.
SKAITYTI DAUGIAUToday, the retail chain in Lithuania consists of 73 stores – 25 own and 48 franchise. The total area of chain stores is over 300,000 m2. We offer our customers probably the widest range of gardening, construction, decoration, household supplies – more than 68,000 products.
In our retail chain, the customers can not only purchase goods and “do everything themselves”, but also find professional help that would “do the work for them” – we offer our specialist consultations and services of our partners. This is also illustrated by our motto – from advice to solution!
We are where our customers need us. We ensure the synergy of multi-channel trade – the immediate cooperation between physical and online stores guarantees a continuous purchasing process for our customers.
The best evaluation of our multi-channel trading is the growth in the number of customers and a high level of customer satisfaction.
We help specialists and construction professionals in finding the best solutions for construction and repair for their customers. Our goal is to ensure the needs of our customers and to be reliable business partners, no matter what kind of project they undertake.
SKAITYTI DAUGIAU“Senukai” wholesale clients are guaranteed an extremely wide range of building products, reliable and prompt service, flexible payment or crediting terms and services oriented to business needs.
Our customers that are looking for solutions or advice can use the services of personal managers. The wholesale trade team also offers attractive pricing and take care of the delivery of goods directly to the desired location.
We create meaningful partnerships in our activities, and this makes us the only company in the DIY sector in Lithuania that develops a franchise network.
We are currently working with 30 franchise partners that are the leaders in their region. Our franchise network consists of 48 stores in 40 cities in Lithuania.
We are constantly looking for ways to help our customers to purchase goods in a smarter and saving manner. The customers have different needs, and this led us to develop three loyalty programs – SMART NET, NAUJAKURYS and PROFICARD.
SMART NET
SMART NET is designed for all our customers who create, decorate or build their home. It is valid both in physical and online shops. In order to offer as much value as possible to our customers, we are constantly expanding the network of SMART NET partners, so that the customers could benefit from discounts not only in the shops of our brand, but also in the partner stores.
NAUJAKURYS
The program NAUJAKURYS (NEW SETTLER) is designed for all those who build, design, create or renovate their homes. It is an exclusive discount program for those who are in a hurry, just dreaming and even hesitating – this program is for everyone who is looking for the best solution.
PROFICARD
PROFICARD is a balanced benefit program for specialists, professionals and companies engaged in construction, repair and finishing works. It will provide not only discounts, but also the opportunity to use the offers that are valid only for them for the rental of tools and transport or for the services of designers.
“Senukai” is offering a full-fledged multi-channel shopping experience. We strive to be where our customers need us the most, therefore, in 2009, we opened online shop “Senukai.lt”. Since the very first days, the website has received considerable attention from customers and has not stopped growing so far.
SKAITYTI DAUGIAUAll and each of our clients are of utmost importance to us, therefore, taking into account their needs and market trends, we are constantly expanding the range of our assortment to meet all their expectations. We are currently offering more than 500,000 products.
In our e-shops, customers can use the service of instalment-purchase, insurance of goods, extended warranty, door-to-door delivery and other additional services.
Customer shopping experience is important to us, so we do our best to make our e-shop modern and convenient. Our efforts have been appreciated – in 2016, “Senukai.lt” received the recognition of the Internet community. At the festival of technology and progress LOGIN, it was selected as the best e-shop.
In 2018, we further expanded the range of equipment, electronics, construction and repair, gardening, leisure, beauty goods to customers who purchase online, and they can be checked and purchased in the e-shop “1a.lt”.
We want our customers to receive all the necessary services – from advice to solution. Therefore, in addition to an extremely wide range of products, we also offer a wide range of services that can be ordered by everyone. The shopping experience, the possibility to buy everything in one place, the customer feedback is our strength.
We offer services of designers and various specialists, rent of the necessary equipment, purchase insurance for the products or extend warranty, as well as provide other services that will help to fit-out your home or solve household challenges.