Estonia
“Kesko Senukai Estonia”, better known to our customers as “K-Rauta”, is one of the fastest growing chains in the DIY sector in Estonia. For over 10 years, we have been offering advice and finding solutions for our home-building clients in Estonia.
SKAITYTI DAUGIAUToday, the retail chain in Estonia consists of 8 stores. The total area of chain stores is over 57,000 m2. We offer our customers probably the widest range of gardening, construction, decoration, household supplies – more than 52,000 products.
In our retail chain, the customers can not only purchase goods and “do everything themselves”, but also find professional help that would “do the work for them” – we offer our specialist consultations and services of our partners. This is also illustrated by our motto – from advice to solution!
We are where our customers need us. We ensure the synergy of multi-channel trade – the immediate cooperation between physical and online stores guarantees a continuous purchasing process for our customers.
The best evaluation of our multi-channel trading is the growth in the number of customers and a high level of customer satisfaction.
We help specialists and construction professionals in finding the best solutions for construction and repair for their customers. Our goal is to ensure the needs of our customers and to be reliable business partners, no matter what kind of project they undertake.
SKAITYTI DAUGIAU“K- Rauta” wholesale clients are guaranteed an extremely wide range of building products, reliable and prompt service, flexible payment or crediting terms and services oriented to business needs.
Our customers that are looking for solutions or advice can use the services of personal managers. The wholesale trade team also offers attractive pricing and take care of the delivery of goods directly to the desired location.
We are constantly looking for ways to help our customers to purchase goods in a smarter and saving manner. Our customers have different needs, and this led us to develop three loyalty programs – SMART NET, KODUOMANIK and PROFIKESKUS.
SMART NET
SMART NET is designed for all our customers who create, decorate or build their home. It is valid both in physical and online shops. In order to offer as much value as possible to our customers, we are constantly expanding the network of SMART NET partners, so that the customers could benefit from discounts not only in the shops of our brand, but also in the partner stores.
KODUOMANIK
The program KODUOMANIK is designed for all those who build, design, create or renovate their homes. It is an exclusive discount program for those who are in a hurry, just dreaming and even hesitating – this program is for everyone who is looking for the best solution.
PROFIKESKUS
PROFIKESKUS is a balanced benefit program for specialists, professionals and companies engaged in construction, repair and finishing works. It will provide not only discounts, but also the opportunity to use the offers that are valid only for them for the rental of tools and transport.
“K- Rauta” is offering a full-fledged multi-channel shopping experience. We strive to be where our customers need us the most, and, therefore, we also offer products in online shops “K-Rauta.ee” and “1a.ee”.
SKAITYTI DAUGIAUAll and each of our clients are of utmost importance to us, therefore, taking into account their needs and market trends, we are constantly expanding the range of our assortment to meet all their expectations. We are currently offering more than 500,000 products.
In our e-shops, customers can use the service of instalment-purchase without increase in the price, insurance of goods, extended warranty, door-to-door delivery and other additional services.
In 2018, we further expanded the range of equipment, electronics, construction and repair, gardening, leisure, beauty goods to customers who purchase online and that can be checked and purchased in the e-shop “1a.ee”.
We want our customers to receive all the necessary services – from advice to solution. Therefore, in addition to an extremely wide range of products, we also offer a wide range of services that can be ordered by everyone. The shopping experience, the ability to buy everything in one place, the customer feedback is our strength.
We offer services of various specialists, rent of the necessary equipment, purchase insurance for the products or extend warranty, as well as provide other services that will help to fit-out your home or solve household challenges.